Frequently asked questions
What is your return policy?
You can return within 30 days if the product is unused and in its original condition. Contact our support to initiate a return.
How much does shipping cost?
Free shipping when purchasing at least 2 products. Otherwise, the shipping cost will be displayed at checkout.
Where are your products manufactured?
All our products are manufactured in Sweden with high quality and safety requirements.
When will I receive my order?
We ship within 1–2 business days. Delivery normally takes 2–5 business days depending on where you live.
This does not include pre-orders. During pre-orders, the delivery time is between 1-3 weeks.
How do I contact you?
Email us at support@thedropout.se . We normally respond within 24 hours.
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